Tour Operations Manager

Melsh Sports Tours is a travel and sports tourism company based in Gurgaon, India, that specializes in organizing customized sports tours, coaching clinics, and experiential travel programs, particularly for International sports groups, sports academies, clubs, and educational groups.

You will be coordinating the backend planning and operations and required to escort the groups when they are on a tour in India. These are all foreign cricket groups mainly from Australia, South Africa, UK, USA.

Job Description:

• Handle end-to-end backend travel operations
• Coordinate with travel vendors, hotels, transporters, DMCs
• Plan and design travel itineraries as per client requirements
• Manage flight, hotel, transport & tour bookings
• Oversee day-to-day tour operations coordination
• Ensure smooth tour execution & logistics management
• Handle client servicing, queries, support
• Maintain administration, documentation & MIS reports
• Coordinate with internal teams & management
• Manage project timelines and execution
• Ensure cost control, quality standards & service delivery
• Provide post-tour support and feedback handling

• Reporting directly to the CEO
• Small set up, so quick promotion and multiple growth opportunities