Operation Executive

Key Responsibilities:

• Oversee daily operational activities and ensure smooth functioning of all departments.
• Coordinate with staff, vendors, and management to ensure timely execution of tasks.
• Monitor store performance, customer service quality, and adherence to company standards.
• Handle inventory checks, stock ordering, and maintenance requirements.
• Assist in staff scheduling, attendance tracking, and basic HR operational tasks.
• Prepare daily/weekly operational reports and share with management.
• Ensure compliance with company policies, safety standards, and SOPs.
• Resolve customer issues and operational challenges on ground.
• Support new store openings, audits, and administrative work.

Requirements:

• Proven experience in operations or a similar role.
• Strong organisational and multitasking skills.
• Good communication and problem-solving ability.
• Proficiency in MS Excel, reporting, and basic documentation.
• Ability to handle pressure and manage on-ground activities.