Customer Support Executive
Altruist Technologies Pvt Ltd
Customer Support Executive
Altruist Technologies Pvt Ltd
Garvebhavi Palya, Bengaluru/Bangalore
₹18,000 - ₹20,000 monthly
Fixed
₹18000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
Fast HR reply
59 applicants
Benefits include: PF, ESI (ESIC), 5 working days
Job Description
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrates conflict resolution, negotiation, and de-escalation skills
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary
- Ability to determine customer needs and provide appropriate solutions
Requirements:
- Problem-solving skills
- Ability to handle stress well
- Ability to listen and pay attention to details
- Possess a pleasant and coupled with fluency in Hindi
Job role
Work location
Hosur Road, Garebhavipalya, Garvebhavi Palya, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Success, Customer Support - Operations, Telesales
English level
Basic English
Regional language
Fluent in speaking Kannada, Tamil, Malayalam, Hindi
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Altruist Technologies Pvt Ltd
Address
Hosur Road, Garebhavipalya, Garvebhavi Palya, Bengaluru, Karnataka, India
Job posted by Altruist Technologies Pvt Ltd
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