Telecalling Executive

A Remote Telecaller plays a vital role in bridging businesses and customers through both inbound and outbound phone calls. Working entirely from home, you’ll engage with clients, address inquiries, promote services or products, and help drive conversions.

Key ResponsibilitiesBased on templates from Expertia and The Elite Job:

• Conduct outbound calls to new and existing customers to promote products or services.
• ExpertiaThe EliteJob
• Handle inbound inquiries, providing timely and accurate responses.
• ExpertiaThe EliteJob
• Build rapport, understand customer needs, and recommend solutions to drive engagement and sales.
• The EliteJob
• Maintain detailed records of interactions using CRM software, ensuring accurate and organized follow-ups.
• The EliteJobExpertia
• Work toward daily, weekly, and monthly call or sales targets (KPIs).
• ExpertiaThe EliteJob
• Provide feedback on customer preferences, market trends, and campaign performance to internal teams.
• The EliteJob
• Stay updated on product information, promotions, and service details.
• The EliteJobExpertia
• Qualifications & SkillsEducational Requirement: Minimum high school diploma (10th/12th); a Bachelor’s degree is a plus.
• ExpertiaRazorpay
• Prior experience in telecalling, customer service, or sales preferred but freshers with strong skills can apply.
• ExpertiaThe EliteJobInternshala Blog
• Excellent verbal and written communication skills.
• RazorpayThe EliteJob
• Strong persuasion, listening, and customer engagement abilities.
• Placement IndiaThe EliteJob
• Proficiency in basic computer operations and CRM tools.
• ExpertiaThe EliteJob
• Self‑motivated, disciplined, and comfortable working independently from home.
• ExpertiaThe EliteJob
• Effective time-management, multitasking, and the ability to handle rejection.
• RazorpayPlacement India
• Perks and Work EnvironmentFlexible schedule, potentially covering various shifts (morning, afternoon, evening) to align with customer time zones.
• The EliteJob
• Work from Home setup—minimal commute, comfort, and work‑life balance.
• ExpertiaThe EliteJob
• Performance-based incentives, bonuses, or commissions in addition to a base pay.
• The EliteJobIndeed
• Training and development opportunities to improve telecalling and sales skills.
• The EliteJob
• Collaborative virtual environment with access to modern CRM and telecalling tools.