Education Counsellor

Role: Drive revenue and customer satisfaction through consultation and counselling

The ideal candidate for this role:

You are a proven sales performer adept in direct to consumer consultative sales. You are comfortable working with products which require focused nurturing over a period of time and yet can build urgency for the end consumer to decide fast.

What will you be doing?

● Counselling experienced professionals , helping them plan their career path and making them understand how WE can catalyse their career.

● Carrying weekly enrolment/ revenue and collection target.

● Owning the complete sales closing life cycle for leads assigned to you. This includes, making phone calls, product demonstration, sales closing, and post sales relationship management.

● Maintaining a detailed database of all the interactions with the leads and provide constant feedback to the marketing team on lead quality

● Proactively identifying cross-selling/up-selling opportunities with the existing customers

● Identifying references through the existing customer base to increase the sales pipeline

What are we looking for?

● Individual with outstanding communication (written & verbal) and interpersonal skills.

● Experience in Financial Product sales preferred (EdTech sales would be an advantage).

● Rockstar sales performers with proven track records.

● Great listeners, and trustworthy individuals who can bond with our potential learners.

 ● Individuals who take a disciplined approach towards building funnel, tracking feedback, prioritising tasks and overachieving targets and deadlines.

● Passion to deliver the highest levels of customer service at all times.

● Basic proficiency in MS Office Suite ( Word, Excel) is preferable.

What are your deliverables / KPI’s?

● Minimum of 25 interactions with potential candidates per day.

● Minimum 2 enrollment per week.

● Weekly revenue targets to be met and over achieved.