Guest Service Associate

Hiring Guest Relations / Passenger Coordination – Smart Bus (Hospitality & Travel)

Looking for a rewarding career in the travel and hospitality sector?

Join a reputed Smart Bus company, a leader in passenger services, where you’ll play a key role in ensuring every traveler enjoys a safe, comfortable, and memorable journey.

📍 Work Locations & Openings

• Eluru – 10 positions
• Nellore – 5 positions
• Gudivada – 1 position

Candidates willing to relocate are welcome to apply.

Salary for freshers: 17,000/Month, For experienced: Min – ₹18,000– max ₹21,000/month

Free Dinner, Incentives, Insurance, GPS and Internet access.

📝 Position Overview

This is a passenger-facing hospitality role (not involving cleaning or driving). You’ll be responsible for customer service during bus journeys, ensuring passenger comfort, resolving queries, and enhancing the overall travel experience.

• 🎯 Key Responsibilities Passenger Service
• Welcome passengers and verify tickets booked online (Redbus/other apps) with valid government photo ID.
• Assist with amenities such as water bottles, WiFi, and GPS tracking.
• Promote return journey bookings by offering app-based promo codes (incentives provided).
• Collect reviews, ratings, and feedback to improve service quality (incentives offered).
• Encourage spot ticket purchases at boarding points (incentives provided).

• Journey Details
• Night shifts only: buses depart between 7:00 PM – 11:00 PM.
• Routes cover major cities: Hyderabad, Chennai, Bangalore, Mumbai, Pune.
• Travel approx. 6 hours one way, then return on the morning bus (total 12 hours daily).
• Flexibility required for daily travel schedules.

• Schedule & Benefits
• 6 working days per week; weekly day off (Mon–Fri only).
• Saturdays & Sundays are regular working days.
• Free dinner provided for journeys between 7:00 PM – 9:30 PM at quality restaurants.
• For journeys after 10:00 PM, dinner arrangements to be made personally.

👤 Candidate Profile

• Experience: Minimum 6 months in roles such as guest relations, customer service, hospitality, sales, telecalling, field sales, business development, front office, admin, supervisor, housekeeping, travel, or hotel sectors.
• Skills: Fluent in Telugu & English, strong communication, basic hospitality/customer service knowledge.
• Education: SSC and above (ITI, Diploma, Intermediate, or any degree).
• Age Limit: 19–33 years.
• Not suitable for students requiring leave for exams or classes.

📞 For more information, contact: Mr. Kiran Kumar – 7416293946

Submit your resume to: hr@vinperk.in