Customer Relationship Manager
Tm Consultancy
Customer Relationship Manager
Tm Consultancy
Ernakulam
₹22,000 - ₹35,000 monthly
Fixed
₹22000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Fast HR reply
45 applicants
Benefits include: Overtime Pay, Annual Bonus, Flexible Working Hours
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Job role
Work location
Palarivattom, Kochi, Kerala, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Customer service, Telecalling - Customer Service, Telesales, Customer relationship management, Domestic BPO, Student counseling, Customer care, Customer acquisition channels, Executive management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Age limit
18 - 40 years
Gender
Any gender
About company
Name
Tm Consultancy
Address
Palarivattom, Kochi, Kerala, India
Job posted by Tm Consultancy
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