Customer Relations Executive
Charter BPO Solutions Private Limited
Customer Relations Executive
Charter BPO Solutions Private Limited
Ernakulam
₹13,000 - ₹15,000 monthly
Fixed
₹13000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
12 applicants
Benefits include: Overtime Pay, PF, Health Insurance, ESI (ESIC), 5 working days, Two-way cab
Job Description
🎯 ATTENTION JOB SEEKERS!
We’re Hiring – Customer Relationship Executive
📍 Location: Cochin
About CharterEstablished in 1986, CHARTER is a 100% Australian-owned company providing end-to-end collection services to Banks, Telcos, Corporates, SMEs, Utilities, and Government Departments for over 35 years.
Role OverviewJoin our dynamic team and engage with Australian clients! You’ll handle inbound & outbound calls, resolve customer queries, and ensure excellent service delivery.
What You’ll Do✅ Manage inbound & outbound calls
✅ Identify customer needs & provide solutions
✅ Escalate priority issues
✅ Maintain accurate call records
✅ Attend client briefings & training sessions
⭐ Excellent communication & negotiation skills
⭐ Hindi, Tamil, Malayalam Language Profficiancy
⭐ Strong multitasking & prioritization ability
⭐ Basic computer knowledge
✨ Team handling or decision-making experience
📧 Apply Now!
Be part of a professional and growing global team at CHARTER.
Job role
Work location
Trans Asia Corporate Park Kochi, X9W2+8JQInfopark Express, WaySeaport - Airport Rd, Chittethukara, Kakkanad, Kerala, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, Hindi knowledge, Tamil, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Charter BPO Solutions Private Limited
Address
Trans Asia Corporate Park Kochi, X9W2+8JQInfopark Express, WaySeaport - Airport Rd, Chittethukara, Kakkanad, Kerala, India
Job posted by Charter BPO Solutions Private Limited
FAQs about this job
Show all