Customer Relationship Manager
Tm Consultancy
Customer Relationship Manager
Tm Consultancy
Ernakulam
₹22,000 - ₹30,000 monthly
Fixed
₹22000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
67 applicants
Benefits include: Overtime Pay, Annual Bonus, Flexible Working Hours
Job Description
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Job role
Work location
Palarivattom, Kochi, Kerala, India
Department
Customer Support
Role / Category
Customer Success
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Customer service, Telesales, Customer relationship management, Domestic BPO, Customer care, Customer acquisition channels, Executive management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Degree/ Specialisation
Any B.FTech, Any B.Arch, Any B.Ed, Any BCA, Any BE/B.Tech, Any BBA, Any B.A, Any B.A (Hons.), Any Bachelor, Any B.Com (Atleast one)
Age limit
18 - 40 years
Gender
Any gender
About company
Name
Tm Consultancy
Address
Palarivattom, Kochi, Kerala, India
Job posted by Tm Consultancy
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