Customer Support Executive

Stelling Technologies Private Limited

Ernakulam

₹14,000 - ₹17,000 monthly

Fixed

14000 - ₹17000

Earning Potential

17,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

47 applicants

Benefits include: Health Insurance

Job Description

*Rotational Shifts including night shifts

** Ability to speak in Hindi is mandatory


Desired Experience & Skills:-

  • Identify customer concerns and provide timely support for their queries.
  • Be proficient in our products and services and communicate effectively to the customer.
  • Responding to queries from customers and giving timely support when requested.
  • Coordinating with multiple teams to ensure the timely response to inquiries.
  • Collecting customer feedback and upselling our services wherever applicable.
  • Ensure all communications are logged timely and correctly.
  • Ensure individual sales targets are met without fail.
  • Flexible to work on rotational shifts.
  • Excellent communication and interpersonal skills.
  • Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

Job role

Work location

Xavier Arakkal Rd, Ernakulam North, Kacheripady, Ernakulam, Kerala, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Diploma

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Stelling Technologies Private Limited

Address

Xavier Arakkal Rd, Ernakulam North, Kacheripady, Ernakulam, Kerala, India

Job posted by Stelling Technologies Private Limited

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