First Level Maintence Team

Hitachi Cash Management Services

Ernakulam

₹12,000 - ₹15,000 monthly

Fixed

12000 - ₹15000

Earning Potential

15,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

9 applicants

Benefits include: Overtime Pay

Job Description

  • Perform first level diagnostic and basic trouble shooting of equipment's or device
  • Attend service calls and resolve issues with defined SLAs
  • Escalate complex issues to higher-level support teams
  • Coordinate with backend/technical teams for issue resolution
  • Ensure adherence to safety and operational procedures
  • Ability to work in shifts if required
  • Good Communication skills
  • Customer Focused approach
  • Good computer skills

Job role

Work location

SPRRA/4, Pipeline Rd, Palarivattom, Kochi, Ernakulam, Kerala 682025, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Basic English

Regional language

Fluent in speaking Tamil, Malayalam, Hindi

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Hitachi Cash Management Services

Address

SPRRA/4, Pipeline Rd, Palarivattom, Kochi, Ernakulam, Kerala 682025, India

Job posted by Hitachi Cash Management Services

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