Sales Executive

Job Summary

The Two-Wheeler Sales Executive is responsible for promoting and selling two-wheeler vehicles (motorcycles, scooters, etc.), accessories, and related services to customers. The primary goal is to achieve and exceed sales targets while ensuring a superior customer experience throughout the entire sales and delivery process.

Roles and Responsibilities

• Sales & Customer Engagement
• Generate and Qualify Leads: Actively seek out new sales opportunities through showroom walk-ins, digital inquiries, cold calling, and referrals.
• Product Presentation & Demonstration: Greet and engage customers, understand their needs, and present suitable two-wheeler models, explaining their features, specifications, and benefits. Conduct test rides responsibly.
• Consultative Selling: Advise customers on the best vehicle choice, financing options, insurance, and accessories based on their requirements and budget.
• Negotiation and Closing: Negotiate pricing and terms of sale, overcome customer objections, and successfully close sales deals.
• Target Achievement: Consistently meet or exceed monthly and quarterly sales targets set by the management.
• Process & DocumentationDocumentation: Assist customers with all necessary paperwork, including loan applications, registration forms, and insurance formalities, ensuring accuracy and compliance.
• Delivery Coordination: Coordinate with the logistics and service teams to ensure timely and smooth delivery of the vehicle to the customer.
• CRM Management: Maintain accurate and up-to-date records of all customer interactions, sales activities, and follow-up data in the Customer Relationship Management (CRM) system.
• Reporting: Prepare and submit daily, weekly, and monthly sales reports and forecasts to the Sales Manager.
• After-Sales and Market KnowledgeCustomer Relationship Management: Build and maintain strong, long-term relationships with customers to encourage repeat business and referrals. Provide excellent after-sales support.
• Market Intelligence: Stay current with all company products, competitor models, pricing, sales promotions, and industry trends.
• Promotional Activities: Participate in sales events, roadshows, and marketing activities organized by the dealership or company.

Qualifications and Skills

• Education: Minimum of a High School Certificate (HSC) or Graduate degree in any discipline.
• Freshers with a strong passion for sales and automobiles may be considered.
• Experience: 1-3 years of proven experience in sales, preferably in the automotive or two-wheeler industry. Freshers with a strong passion for sales and automobiles may be considered.
• Licensing: Must possess a valid two-wheeler driving license.

Skills & Competencies

• Communication: Excellent verbal and written communication skills.
• Selling Skills: Strong sales, persuasion, and negotiation abilities.
• Product Knowledge: Aptitude for quickly learning and retaining detailed product information.
• Customer Focus: A positive, customer-centric attitude with a dedication to providing exceptional service.
• Technology Proficiency: Basic computer literacy, including MS Office (Word, Excel) and familiarity with CRM software.
• Personal Traits: Self-motivated, results-driven, resilient, and a collaborative team player.