Student Counsellor
Norvel Technologies
Student Counsellor
Norvel Technologies
Ernakulam
₹15,000 - ₹23,000 monthly*
Fixed
₹15000 - ₹20000
Average Incentives*
₹3,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
101 applicants
Benefits include: Laptop
Job Description
Duties and responsibilities
● Mentoring students to get their dream education in Abroad universities
● Be a good listener to understand each student's personal requirements
● Develop a trusted relationship with students as their mentor.
● Suggest an Educational consultant according to their requirements
● Being well informed and updated about the study abroad industry
● Handle both inbound and outbound calls and conduct regular follow-ups
● Identify the educational, financial and career goals of the prospective students
● Attend to student queries promptly and professionally
● Conduct regular follow up of leads
● To provide a professional and quality counselling service that exceeds customer expectations
REQUIREMENTS
● Minimum 6 months experience in the study abroad industry
● Good knowledge and experience in Overseas Education
● Passion for delivering the highest levels of customer service at all times
● Great Listeners who can build friendly relationships with customers
● Excellent interpersonal, mediation and communication skills
● Individuals with the ability to approach any situation with patience and
powerful empathy
● A high level of self-motivation, commitment, and dedication
● Ability to work In a Startup environment
Job role
Work location
Kerala Startup Mission, HMT Colony, P.O, Kalamassery, Kochi, Kerala, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Telecalling - Customer Service, Outbound calling, Inbound calling, Academic counselling, Student counseling
English level
Basic English
Regional language
Fluent in speaking Malayalam
Age limit
18 - 60 years
Gender
Female
About company
Name
Norvel Technologies
Address
Kerala Startup Mission, HMT Colony, P.O, Kalamassery, Kochi, Kerala, India
Job posted by Norvel Technologies
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