Student Counsellor

Norvel Technologies

Ernakulam

₹15,000 - ₹23,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

3,000

Earning Potential

23,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

101 applicants

Benefits include: Laptop

Job Description

Duties and responsibilities

● Mentoring students to get their dream education in Abroad universities 

● Be a good listener to understand each student's personal requirements

● Develop a trusted relationship with students as their mentor.

● Suggest an Educational consultant according to their requirements

● Being well informed and updated about the study abroad industry

● Handle both inbound and outbound calls and conduct regular follow-ups

● Identify the educational, financial and career goals of the prospective students 

● Attend to student queries promptly and professionally

● Conduct regular follow up of leads

● To provide a professional and quality counselling service that exceeds customer expectations



REQUIREMENTS

● Minimum 6 months experience in the study abroad industry

● Good knowledge and experience in Overseas Education

● Passion for delivering the highest levels of customer service at all times

● Great Listeners who can build friendly relationships with customers

● Excellent interpersonal, mediation and communication skills

● Individuals with the ability to approach any situation with patience and

powerful empathy

● A high level of self-motivation, commitment, and dedication

● Ability to work In a Startup environment


Job role

Work location

Kerala Startup Mission, HMT Colony, P.O, Kalamassery, Kochi, Kerala, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Telecalling - Customer Service, Outbound calling, Inbound calling, Academic counselling, Student counseling

English level

Basic English

Regional language

Fluent in speaking Malayalam

Age limit

18 - 60 years

Gender

Female

Interview details

Interview mode

In person

Interview address

Kerala Startup Mission, HMT Colony, P.O, Kalamassery, Kochi, Kerala, India

About company

Name

Norvel Technologies

Address

Kerala Startup Mission, HMT Colony, P.O, Kalamassery, Kochi, Kerala, India

Job posted by Norvel Technologies

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