Chakkalakkal

Kochi

Ernakulam

Edapally

Job description
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives

Pillar No 474, Opposite Modern Bread Factory, Edapally
Ernakulam

Work location

Customer Support

Department

Customer Success

Role / Category

Full Time

Employment type

Day Shift

Shift

Any experience

Experience

Graduate

Education

Basic Computer, Customer retention, Cross selling

Skills

Good (Intermediate / Advanced) English

English level

Fluent in speaking Malayalam

Regional language

Female

Gender

Skin Secrets

Name

Devankulangara, Mamangalam, Edappally, Ernakulam, Kerala 682565, India
Ernakulam

Address

HR responded to 100% candidates in last 1 days

Basic Computer

Customer retention

Cross selling

Telecalling Executive

Skin Secrets is aggressively hiring for the job profile of Telecalling Executive at Kochi in Edapally locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Executive in Skin Secrets in Kochi?
 
 Ans. You can expect a minimum salary of 10,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Executive in Skin Secrets in Kochi?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kochi>jobs in Kochi</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kochi"}>work from home jobs in Kochi</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/AmseF6xjkTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 08-Apr-2023.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-kochi">Full Time jobs in Kochi</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Job description
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
Update our internal databases with information about technical issues and useful discussions with customers
Monitor customer complaints on social media and reach out to provide assistance
Share feature requests and effective workarounds with team members
Inform customers about new features and functionalities
Follow up with customers to ensure their technical issues are resolved
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives


More about this Telecalling Executive job


Skin Secrets is aggressively hiring for the job profile of Telecalling Executive at Kochi in Edapally locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Telecalling Executive in Skin Secrets in Kochi?
 
 Ans. You can expect a minimum salary of 10,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Telecalling Executive in Skin Secrets in Kochi?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-kochi>jobs in Kochi</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-kochi"}>work from home jobs in Kochi</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/AmseF6xjkTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 08-Apr-2023.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-kochi">Full Time jobs in Kochi</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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