Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

What you will do in this role

·       Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.

·       Following the defined sales process to convert free members into revenue paying customers.

·       Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.

·       Making required number of calls for following up with Enquiries which are not converted.

·       Updating the details of follow-up in the system.

·       Meeting daily talk time Targets and Calls to be done.

·       Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.

·       Appearing for periodic evaluations.

·       Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.

·       Maintaining all documentation that pertains to the above responsibilities.

What you should have

·       1 year of relevant experience Sales or Telesales.

·       Strong negotiation and consultative selling skills.

·       Effective communication skills – verbal and written.

·       Clear diction and clarity in speech.

·       Minimum Qualification HSC.