Waiter / Steward

Job description

Kerala Cafe is a renowned multi chain restaurant group with its presence in Mumbai ,Pune, Kerala & Bangalore known for its authentic Kerala cuisine, providing a delightful dining experience with a focus on traditional flavors and warm hospitality.

Restaurant Captain Duties and Responsibilities:

• Always greet and welcome guests promptly in a warm and friendly manner.
• Assist guest with table reservation.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menu and presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to anticipate any unexpected guest need and reacts promptly and tactful.
• Serve food courses and beverages to guests.
• Record transaction/ orders in Point of Sales systems at the time of order.
• Responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Present accurate final bill to guest and process payment
• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements
• Ensures that hotel brand standards and SOP's are consistently implemented .
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventory checks on all operating equipment and supplies.
• Take an active role in coaching and developing junior staff.

Prerequisites:

• Good command in both spoken and written English.
• Should have pleasing personality.
• Excellent guest service skill.
• Good knowledge of food and beverage service.

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Food provided
• Accommodation

Schedule:

• Day shift
• Morning shift