Client Servicing Manager

Job Title: Client Servicing ManagerCompany: Pomp & Pepper Marketing Private Limited

Location: Faridabad

Employment Type: Full-Time

Work Schedule: 6 Days a Week (Flexible Working Hours)

Experience: Minimum 2 Years

About the RoleAt Pomp & Pepper Marketing, we don’t just manage accounts; we build brands through experiential storytelling and strategic execution. We are looking for a Client Servicing Manager who thinks like an entrepreneur. You will be the bridge between our clients’ visions and our creative execution.

This isn't a "9-to-5" checklist job. It is a role for someone with clarity of thought, a hunger for learning, and the ability to navigate a fast-paced agency environment with poise and precision.

• Key ResponsibilitiesClient Relationship Management: Act as the primary point of contact for clients, ensuring their needs are met, expectations are managed, and relationships are strengthened.
• Strategic Liaison: Translate complex client briefs into actionable internal tasks for the creative and operations teams.
• Project Oversight: Own the end-to-end lifecycle of marketing campaigns, ensuring everything is delivered on time, within budget, and at the Pomp & Pepper standard.
• Clarity & Communication: Present ideas, reports, and strategies to clients with absolute professional clarity.
• Problem Solving: Proactively identify potential bottlenecks and solve them with an "owner’s mindset" rather than waiting for instructions.
• Business Growth: Identify opportunities for upselling or cross-selling services that genuinely add value to the client’s business.
• Requirements & SkillsExperience: Minimum of 2 years in client servicing, account management, or a similar role (Agency experience preferred).
• Communication: Non-negotiable command over written and spoken English. You must be able to articulate ideas persuasively.
• Entrepreneurial Spirit: A self-starter attitude. We value people who take initiative and treat the company’s goals as their own.
• Cognitive Ability: Strong "clarity of thought"—the ability to distill complex information into simple, effective solutions.
• Adaptability: A passion for learning new trends in experiential and B2B marketing.
• Education: A Bachelor’s or Master’s degree in Marketing, Communications, or Business is preferred.
• What We OfferFlexibility: We value output over "desk time." While this is a 6-day work week, we offer flexible working hours to help you manage your personal and professional life effectively.
• Ownership: You will have the autonomy to lead projects and make a real impact.
• Growth: A steep learning curve with exposure to diverse industries and high-stakes marketing projects.

How to ApplyInterested candidates should send their CV and a brief note on why they fit the "entrepreneurial spirit" we are looking for to hello@pompnpepper.com