Counter Sales Executive

We are seeking a responsible Sales & Collection Coordinator to manage our Kraft Paper trading operations. You will be the bridge between our customers, our warehouse, and our accounts team—ensuring orders are taken, delivered, and paid for on time.

Key Responsibilities

• Daily Sales: Call existing customers every morning to take their daily Kraft Paper requirements and orders.
• Order Processing: Confirm stock availability and process orders from the office.
• Logistics Coordination: Coordinate with the Godown Manager and Drivers to ensure timely loading and dispatch of material.
• Billing & Accounts: Work with the accounts person to ensure correct GST billing for every delivery.
• Payment Collection: (Crucial) Regularly follow up with customers for outstanding payments. Track credit limits and ensure checks or transfers are received as per the agreed timeline.
• Relationship Management: Maintain a professional bond with customers to ensure repeat business and smooth collections.

Requirements

• Experience: 1–3 years in Sales, Back-office, or Collections (Trading background preferred).
• Communication: Strong verbal skills to handle both high-end customers and transport drivers.
• Math Skills: Comfortable with basic calculations (Tonnage, GSM, and Outstanding Balances).
• Persistence: Must be comfortable making follow-up calls for money without being rude.