Front Office Coordinator

• Outbound calling: Make calls to potential and existing customers to promote products or services.
• Needs assessment: Understand customer needs and recommend suitable solutions.
• Sales achievement: Meet or exceed monthly and quarterly sales targets.
• Customer engagement: Answer questions, address concerns, and provide information about products.
• Lead conversion: Follow up on leads and convert them into sales.
• Record keeping: Maintain accurate records of customer interactions and sales activities using a CRM system.
• Customer service: Provide post-sale support and ensure customer satisfaction.
• Team collaboration: Work with the sales team to improve overall sales performance. 

Required skills and qualifications

• Communication: Excellent verbal and written communication skills are essential.
• Persuasion: Strong ability to persuade and negotiate with clients.
• Goal-oriented: Self-motivated and driven to achieve sales goals.
• Technical skills: Proficiency in using CRM software and excellent command on ms excel programs.
• Product knowledge: Ability to learn and explain product details clearly.
• Problem-solving: Skill in handling customer complaints or issues effectively.
• Experience: Previous experience in telemarketing, tele sales, or customer service is often required.