Tender Executive

GeM Coordinator – Executive Level

Department / Function:

 Sales / Inside Sales & Coordination

Reporting To:

 Head – Inside Sales / Sales Director

Location:

 Head Office – As assigned

Employment Type:

 Full-Time / Permanent

Job Purpose / Summary:

 Manage day-to-day operations on the Government e-Marketplace (GeM) portal, including product listings, bid submissions, order tracking, and coordination between internal teams and government buyers. Ensure smooth order processing, compliance, and timely reporting while contributing to revenue growth.

Key Responsibilities / Duties:

Handle product listing, RFQs, bids, and order processing on GeM portal.

Coordinate with internal teams – Sales, Finance, Logistics, Technical – for order approvals and dispatch.

Ensure adherence to GeM policies and guidelines.

Respond to buyer queries and resolve escalations promptly.

Update internal CRM and trackers with GeM activity, proposals, and revenue.

Prepare daily/weekly reports on GeM orders, bids, and revenue status.

Required Skills & Competencies:

GeM Platform Knowledge: Understanding of GeM portal processes and compliance 

Coordination & Communication: Liaising with internal teams and government buyers 

Order & Bid Management: Tracking, processing, and executing orders efficiently

Analytical & Reporting: Monitor KPIs, sales data, and generate accurate reports

Attention to Detail: Ensure compliance and zero errors in submissions 

Good-to-Have Skills:

CRM / ERP familiarity 

Knowledge of government sales and procurement norms

Problem-solving skills for buyer escalations 

Educational Qualifications:

Bachelor’s in Business Administration, Commerce, or Engineering

Certification in GeM / Government Procurement is a plus

Work Experience:

1–3 years in inside sales, coordination, or government order processing

KPIs / Performance Indicators:

Number of bids submitted on time

Order processing accuracy (%)

Revenue generated via GeM

Timely CRM updates

Resolution time for buyer queries

Working Conditions / Special Requirements:

Office-based with high accuracy and compliance expectations

Target-driven role with frequent internal coordination