Senior Sales and Marketing Officer

Sr. Officer - Sales & Marketing

Responsibilities

• Business Development:-
  o Identify and pursue new business opportunities for CFS services.
  o Generate leads through cold calling, networking, and market research.
  o Develop and maintain a strong pipeline of prospective clients.
•  Customer Relationship Management:
  o Build and nurture long-term relationships with customers.
  o Act as the primary point of contact for client inquiries and service requirements.
  o Provide timely updates and resolve customer issues effectively.
• Sales & Negotiation:
  o Prepare and present proposals, quotations, and service agreements.
  o Negotiate rates and terms to maximize profitability while meeting customer needs.
  o Achieve monthly and quarterly sales targets set by management.
• Market Intelligence:
  o Monitor market trends, competitor activities, and freight rates.
  o Provide feedback to management for strategic decision-making.
• Coordination:
  o Work closely with operations, documentation, and billing teams to ensure smooth execution of shipments.
  o Liaise with shipping lines, transporters, and other stakeholders for service delivery

Performance Metrics
• Revenue growth and achievement of sales targets.
• Customer acquisition and retention.
• Market share expansion in assigned territory.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, or related field.
• Experience: 5-7 years in sales within CFS, logistics, or freight forwarding industry.
• Familiarity with EDI systems and shipping line coordination is an advantage.