Admission Counsellor

Job Summary

We are looking for a persuasive and empathetic Education Counselor to guide students and parents through our course offerings. You will be the first point of contact, responsible for understanding student goals, recommending the right coaching programs, and converting enquiries into successful admissions. 

Key Responsibilities

• Student Counseling: Conduct one-on-one sessions to assess students' academic strengths, weaknesses, and career goals.
• Enquiry Management: Handle incoming calls, emails, and walk-ins; maintain a constant communication channel via phone and WhatsApp.
• Sales & Conversions: Meet monthly admission targets by effectively explaining the value of the institute’s programs (e.g., JEE, NEET, UPSC).
• Follow-ups: Rigorously follow up with "leads" (prospective students) to ensure high conversion rates.
• Marketing Support: Assist in seminars, school/college visits, and BTL (Below the Line) activities to generate fresh enquiries.
• Student Success: Track course progress and collect feedback to ensure student satisfaction and service quality. Indeed +6

Required Skills & Qualifications

• Education: Bachelor's degree in Psychology, Education, Sociology, or a related field (Master’s preferred for senior roles).
• Communication: Exceptional oral and written skills in English and regional languages to build rapport with parents and students.
• Domain Knowledge: Deep understanding of competitive exams, admission cycles, and career trends.
• Interpersonal Skills: Patience, empathy, and the ability to handle high-pressure sales environments.
• Tech Savvy: Proficiency in software, Microsoft Excel, and digital communication platforms. 

Experience

• Typically 3 years and above of experience in counseling, sales, or admissions within the education sector