Customer Care Executive

Work From Office, 5Days Working: Permanent Hiring, ***** Fixed Day Shift for Females

Job Title: Customer Support Executive – Banking Project

Job Location: Gift city, Gandhinagar, Gujarat, Pin code - 382355

Key Responsibilities:

 Handle inbound/outbound customer queries related to banking services.

 Provide accurate information and resolve customer concerns in a timely manner.

 Maintain service quality and follow company guidelines and compliance.

 Ensure proper documentation of customer interactions.

 Deliver a positive customer experience during each interaction.

Eligibility Criteria:

 Education: Graduate Freshers or Undergraduates with experience.

 Experience: Fresher and Experience both can apply

 Communication Skills: Average communication skills in Hindi and English.

 Typing Skills: Basic typing speed required.

 Language Skills: Should be able to read English and translate from English to Hindi.

 Shift Flexibility: Must be comfortable working in 24*7rotational shifts. (Day shift for Females)

Working Conditions:

 5 days working

 2 rotational week offs

Interview Round: - HR Round, Ops round & Client Roung and typing

Compensation: -

Experience (6 months & above): 2,00,800 LPA: 14,800 in hand

Fresher: 1,79,794 LPA: 13,200 in hand