Customer Care Executive

Job Title: Customer Care Executive Company: Ayuda Organics

Job Summary:

The Customer Care Executive will be responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience for Ayuda Organics products and services.

Key Responsibilities:

• Handle customer calls, messages professionally.
• Provide accurate information about Ayuda Organics products, orders, and services.
• Resolve customer complaints and ensure timely follow-up.
• Coordinate with sales, billing, and dispatch teams for order updates.
• Maintain records of customer interactions and feedback.
• Support in improving customer satisfaction and loyalty.

Skills Required:

• Good communication and interpersonal skills.
• Basic computer knowledge (Excel, WhatsApp, email).
• Problem-solving ability and patience in dealing with customers.
• Ability to work in a team and maintain professionalism.

Experience:

0–2 years experience in customer service preferred.