Customer Support Executive – Banking Project

Job Title: Customer Support Executive – Banking Project

Job Location: Tech Mahindra, Tower Gift One, 19th Floor, Gift city, Gandhinagar, Gujarat, Pin code - 382355

Key Responsibilities:

• Handle inbound/outbound customer queries related to banking services.
• Provide accurate information and resolve customer concerns in a timely manner.
• Maintain service quality and follow company guidelines and compliance.
• Ensure proper documentation of customer interactions.
• Deliver a positive customer experience during each interaction.

Eligibility Criteria:

• Education: Graduate Freshers or Undergraduates with experience.
• Experience: Minimum 6 months of BPO experience required for undergraduates. (Offer letter, Exp letter & last 3 months pay slip or bank statement required)
• Communication Skills: Average communication skills in Hindi and English.
• Typing Skills: Basic typing speed required.
• Language Skills: Should be able to read English and translate from English to Hindi.
• Shift Flexibility: Must be comfortable working in 24*7rotational shifts. (Day shift for Females)

Working Conditions:

• 5 days working
• 2 rotational week offs

Interview Round: - HR Round, Ops round & Client Roung and typing

Compensation: -

Experience (6 months & above): 2,00,800 LPA: 14,800 in hand

 Fresher: 1,79,794 LPA: 13,200 in hand       

  Contact Person- Jayvir Varu & Chintan sharma

Thanks & Regards

Anil Singh Negi

Business Integra Software Solution Pvt LTD

People Integra India Pvt Ltd

anil.negi@peopleintegra.com

www.peopleintegra.com

Linked in: https://www.linkedin.com/in/anil-negi-b1bb9972/

CMMI Level 5 | A WBE | DBE/MBE Corporation

8(a) | ISO 9001-2008 | GSA Schedule 70

Disclaimer: We respect your Online Privacy. This is not an unsolicited mail. Under Bill s.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses!