Receptionist Cum Telecaller

Key Responsibilities:

- Greet and welcome customers, visitors, and vendors

- Answer phone calls, respond to emails, and handle inquiries

- Manage appointments and schedules

- Maintain showroom cleanliness and organization

- Handle cash and credit transactions (basic math skills required)

- Provide product information and support to customers

- Escort customers to sales staff or take them to viewing areas

- Handle confidential information with discretion

Requirements:

- 10+2 or equivalent qualification

- 1-2 years of experience in a similar role

- Excellent communication and interpersonal skills

- Basic computer skills (MS Office, email, etc.)

- Ability to work in a fast-paced environment

Desired Skills:

- Knowledge of jewelry or retail industry

- Multilingual (English, local language, and/or other languages)

- Basic math skills and attention to detail

Professional Appearance:

1. Dress Code: Adhering to company's dress code policy.

2. Grooming: Maintaining good personal hygiene and grooming.

3. Attire: Wearing attire that is clean, ironed, and professional.

Nonverbal Communication:

1. Body Language: Maintaining positive body language (e.g., smiling, making eye contact).

2. Facial Expressions: Displaying friendly and approachable facial expressions.

3. Posture: Maintaining good posture, standing or sitting up straight.

First Impressions:

1. Welcoming: Creating a welcoming atmosphere for visitors.

2. Friendly Demeanor: Displaying a friendly and approachable demeanor.

3. Professionalism: Projecting a professional image.