Business Development Executive With Customer Service

 Role OverviewYou’re responsible for:

• Generating new business (sales, leads, partnerships)
• Maintaining and nurturing existing clients
• Ensuring customer satisfaction throughout the client lifecycle
• 🔹 Key Responsibilities📈 Business DevelopmentIdentify and pursue new sales opportunities
• Generate leads via calls, emails, networking, or online platforms
• Pitch products/services to potential clients
• Negotiate deals and close sales
• Achieve monthly/quarterly revenue targets
• 🤝 Customer ServiceAct as the primary point of contact for clients
• Handle customer queries, complaints, and feedback
• Provide post-sales support and follow-ups
• Ensure smooth onboarding of new clients
• Build long-term relationships to encourage repeat business
• 🔹 Required Skills💼 Sales & Business SkillsCommunication and persuasion
• Negotiation skills
• Market research and lead generation
• Target-driven mindset
• 😊 Customer Service SkillsActive listening
• Problem-solving
• Empathy and patience
• Conflict resolution
• 🛠 Tools (often used)CRM software (like Salesforce, HubSpot)
• Email & communication tools
• Excel or reporting tools