Collections Executive

Job Title

Senior Recovery Executive – CAM Dues (Real Estate / Property Management)

Location

Delhi NCR/VAISHALI/GREATER NOIDA

Experience Required

Employment Type

Full Time

Job Summary

Company is seeking experienced Recovery Executives to follow up with plot owners, shop owners, and property owners regarding outstanding Common Area Maintenance (CAM) dues across townships and commercial projects managed for Ansal Properties & Infrastructure Ltd.

The role requires strong communication, negotiation, and customer-handling skills, as property owners may raise service-related concerns or objections. The candidate should be able to manage conversations professionally and secure payment commitments.

Key Responsibilities

Follow up with property owners regarding pending CAM dues.

Contact owners who have received payment notices and reminders.

Secure payment commitments and recovery timelines.

Handle customer objections or complaints tactfully while focusing on recovery.

Maintain records of calls, responses, and payment commitments.

Assist in tracing updated contact details of property owners where records are outdated.

Coordinate with accounts and management teams for recovery tracking.

Escalate high-value dues cases for further action where necessary.

Required Skills

Experience in collections / recovery / payment follow-ups.

Ability to handle difficult or aggressive customers professionally.

Strong negotiation and persuasion skills.

Good communication skills in Hindi and English.

Basic knowledge of MS Excel and CRM tools.

Preferred Industry Experience

Candidates with experience in:

Real Estate Companies

Property Management Firms

Facility Management Companies

Banking / NBFC Collections

Maintenance / CAM Recover

Key Skills

Collections, Recovery Executive, Payment Recovery, Customer Follow-up, Real Estate Collections, CAM Recovery, Negotiation, Customer Handling.