E-Commerce Manager

Job Title: E-commerce Manager

Company: Toriva | ASP TECHNOPLAST

Department: Digital / E-commerce

1. Marketplace Management

• Manage and optimize product listings across major e-commerce platforms such as **Amazon, Flipkart, Myntra, and other relevant marketplaces.
• Ensure accurate product listings including titles, descriptions, images, pricing, and inventory.
• Monitor marketplace performance and improve conversion rates.

2. Sales & Growth Strategy

Plan and execute strategies to increase online sales and brand visibility.

• Manage promotional campaigns, deals, and marketplace advertising.
• Track KPIs such as sales, conversion rate, traffic, and ROI.

3. Catalog & Inventory Management

• Maintain product catalog and update product details regularly.
• Coordinate with supply chain teams to ensure proper stock levels.
• Prevent stockouts and overstock situations.

4. Advertising & Marketing

• Run and optimize paid campaigns such as **Amazon Ads and marketplace promotions.
• Collaborate with the marketing team for digital campaigns and seasonal promotions.
• Manage product launches across e-commerce channels.

5. Order & Operations Management

• Ensure smooth order processing, fulfillment, and returns.
• Coordinate with logistics partners and warehouses.
• Resolve operational issues related to orders or delivery.

6. Analytics & Reporting

• Analyze marketplace data and generate weekly/monthly performance reports.
• Identify growth opportunities based on customer insights and trends.
• Monitor competitor pricing and positioning.

7. Customer Experience

• Monitor reviews and ratings across platforms.
• Work with customer support teams to resolve issues and improve feedback scores.
• Required QualificationsBachelor’s degree in Business, Marketing, E-commerce, or related field.
• Hands-on experience with **Amazon Seller/Vendor Central and other marketplace dashboards.
• Strong analytical and reporting skills.
• Good understanding of digital marketing and online sales strategies.