Job Title: Receptionist Cum Telecaller

Location: Reliable Scholars Academy, Vaishali, Ghaziabad

Job Type: Full-Time

Salary: ₹15,000 – ₹20,000 per month

About Us:

Reliable Scholars Academy is a well-established coaching institute located in Vaishali, Ghaziabad. We specialize in preparing students for NEET, JEE, PCM, PCB, and Commerce. Our goal is to nurture academic excellence and support every student in reaching their highest potential.

We are looking for a confident and enthusiastic Receptionist Cum Telecaller to join our team. The ideal candidate will handle front desk operations and actively engage with prospective students and parents over the phone to share course details and generate leads.

Key Responsibilities:

• Greet and attend to walk-in students, parents, and visitors
• Answer and manage incoming calls and inquiries professionally
• Make outbound calls to follow up on leads and promote our coaching programs
• Provide accurate information about courses, fees, timings, and admission procedures
• Maintain and update lead records, admission forms, and student data
• Schedule appointments and coordinate counseling sessions
• Assist in handling front desk administration and office coordination

Requirements:

• Proven experience as a receptionist, telecaller, or in a similar role (experience in educational sector preferred)
• Excellent communication skills in both English and Hindi
• Confident in making outbound calls and handling inquiries
• Good knowledge of MS Office (Word, Excel)
• Presentable and professional attitude
• Minimum qualification: 12th pass (Graduate preferred)

Working Hours:

• Monday to Saturday, 9:00 AM – 6:00 PM

(Sundays off or as per academic schedule)

Perks & Benefits:

• Friendly and supportive work environment
• Performance-based incentives
• Staff discounts on coaching programs (if applicable)
• Opportunities to grow within the organization