Retail Sales Executive

Key Responsibilities

Customer Engagement: Greet every visitor with a warm, welcoming attitude. Understand their renovation or building needs and provide expert styling advice.

Product Expertise: Maintain deep knowledge of our inventory, including:

Lighting & Fans: Decorative chandeliers, COB/LED lights, and designer fans.

Sanitaryware: Premium bathroom fixtures and faucets.

Hardware: Plywood, handles, hinges, and essential tools.

Sales & Growth: Proactively convert walk-ins into sales and suggest add-on items (upselling) to help grow the business.

Relationship Management: Maintain a digital diary of regular customers (Architects, Contractors, and Homeowners).

Digital Follow-ups: Use WhatsApp and Phone Calls to share new arrivals, send quotations, and follow up on pending inquiries to ensure customer satisfaction.

Showroom Maintenance: Ensure that display units are clean, functional, and aesthetically arranged at all times.