Telecaller

Key Responsibilities

Sales Generation: Contact potential and existing customers to promote and sell products or services over the phone.

Customer Relationship Management: Build and maintain strong relationships with customers to encourage repeat business and customer loyalty.

Script Adherence: Follow a prescribed script to ensure consistent messaging while also being able to engage in meaningful conversations with customers.

Lead Qualification: Identify and qualify leads by asking relevant questions to understand customer needs and preferences.

Order Processing: Process customer orders and arrange for the delivery of products or services as needed.

Performance Tracking: Meet or exceed sales quotas and targets, documenting customer interactions and sales activities accurately.