Field Service Technician

Eureka Forbes

Bardez, Goa Region

₹14,525 - ₹27,500 monthly*

Fixed

14525 - ₹17500

Average Incentives*

10,000

Earning Potential

27,500

You can earn more incentive if you perform well

Field Job

Full Time

Any experience

No English Required

Job Details

Interview Details

Job highlights

Urgently hiring

91 applicants

Benefits include: PF

Job Description

Job Responsibility:

  • Responsible for Installation/Servicing/Repairing Aquaguard Water Purifiers, Eureka Forbes Vacuum Cleaners and Air Purifiers at customer location.
  • Ensure to reach the customer location on time as per the requested date & time.
  • Follow the given repair SOP (standard operating procedure) for specific devices based on the guidelines and training given to him.
  • Report the status accurately in the service app.
  • Being transparent and honest to customer with regards to the company policies and processes.
  • Adherence to following performance evaluation parameters as per company defined TAT:
  • Schedule adherence as per customer requested date & time
  • Budget achievement, SR (Service Request), IR (Installation Request), MS (Mandatory Service)
  • NPS (Net Promoter Score) for IR, SR & MS and repeat call
  • Attend customer complaints promptly
  • Attendance for a given month and min. productivity in a day
  • Ensure 100% shift adherence as per assigned sheet.
  • Ensure collection of IWIC (In warranty In contract) defective parts and brought back to CSC store for team inspection & audit.

Job role

Department

Maintenance Services

Role / Category

Service & Repair

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

10th or Below 10th

Past role/category experience

RO Technician, Service & Repair

English level

No English Required

Age limit

18 - 40 years

Gender

Male

Interview details

Interview mode

In person

Interview address

Eureka Forbes Ltd Plot No. 65, House No.406/231,, Shree Mahalasa, PDA Colony,, Alto Pilerne-Marra, Tal-District Bardez, North Goa, Goa, 403521

About company

Name

Eureka Forbes

Address

Eureka Forbes Ltd Plot No. 65, House No.406/231,, Shree Mahalasa, PDA Colony,, Alto Pilerne-Marra, Tal-District Bardez, North Goa, Goa, 403521 Socorro (Serula), Goa

Job posted by Eureka Forbes

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