JOB DESCRIPTION Sector - Airport Business / Function - GOA Duty Free Department / Sub Department - Operations Designation - Team Lead (Operations) Location - GOA (Mopa) 1. JOB PURPOSE Supervise the shop-floor operations team (both Arrivals & Departures) and closely monitor/review the Team Sales focusing on employee productivity and improving operational efficiency for achieving sales targets. A) Sales Target Achievement Accountable for the overall achievement of the Team Sales target • Sales monitoring through individual staff targets in achieving Category and Brand targets • Focus on Group travel and High Value merchandise to maximize revenue • Implement the incentive programs of GDF and Category to achieve the desired results. B) Compliance Management Sales should be made as per the baggage allowances & LAG’s and all billing related compliances must be followed • Internal SOP’s of GDF need to be adhered to at all times • Adhere to the Fire Safety standards set by ARFF. C) Shop Floor Inventory Management Ensure timely stock indenting, stock rotation and ageing stock liquidation • Stocks should be sold by FIFO and all Bonds should be closed within the stipulated Bond life • There should be no loss on account of Bond expiries and acceptable/ unavoidable loss due to product expiries, damages and pilferage • Support the Loss Prevention Team • Ensure the efficient usage of GWP’s and other consumables like STEB’s, shopping bags and billing stationery. D) Merchandising Management Availability and visibility of stocks through timely replenishments • Support the stock display as per the planograms given by the Category team • Support the printing of price tickets and offer signage • Implementing the promotions (including mega promotions, HPP and SPP) • To organize and maintain the back store inventory • Co-ordinate with the HK team in the cleanliness of the store. E) Team Management Managing day-to-day store operations by scheduling and assigning the duties for the floor teams and following-up on the results • Team alignment to Business goals/ floor discipline/ compliance to company policies and processes. F) Stakeholder Management Smooth functioning of the stores by having a good working relationship with the Batch & AIU Customs • Interact and co-ordinate with Airline staff, Security team and other stakeholders as required. G) Customer Relationship Management Support in implementation of Loyalty program • Support in resolving Customer grievances Educational Qualifications Graduation / MBA with specialization in Marketing / Retail Management Relevant and total years of Experience 6 - 10 years of experience, preferably with 5+ years of experience as a Team Leader /Floor Manager. (Preference for GOAN candidates)

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Gmr Hospitality And Retail Limited is aggressively hiring for the job profile of Team Lead - Operations at Goa in Pernem locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Goa to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Goa at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 17-Feb-2023. For more details, download apna app and find Full Time jobs in Goa. Through apna, you can find jobs in 74 cities across India. Join NOW!