Broadband Champion

Role OverviewDetailsJob TitleBroadband Champion (BB Champ)LocationAirtel Store (Based at store, with field work)1Reporting ToStore Manager1CompensationAnnual CTC: ₹2,70,000Monthly CTC: ₹22,500 (Including PF & ESIC)Take-Home Salary (NTH)Approx. ₹18,000 (Post statutory deductions)IncentivesOpportunity to earn more than ₹20,000 per month based on high performance and target achievement. The role has a strong incentive structure with earning potential between ₹5,000 and ₹10,000 based on plan-wise payout and target achievement for standard performance.1

Key Responsibilities

The core responsibility is the fulfillment of online leads and driving Broadband Gross Adds (GADs).1

• Lead Management: Promptly contact excess online leads and set customer appointments within 15 minutes of receiving the lead.1
• Field Sales: Conduct customer visits to pitch broadband and bundled propositions, ensuring persistent follow-up until a clear response is received.1
• Sales Pitching: Deliver confident and articulate sales pitches by effectively comparing competitive offerings and highlighting Airtel’s advantages.1
• Target Achievement: Expected to achieve >20% Lead-to-Activation (L2A) with 75 monthly GADs.1
• Marketing & Referrals: Execute local marketing activities (e.g., stickering and leafleting) in targeted high-potential areas and generate customer referrals to build a robust sales pipeline.1
• Reporting: Utilize digital tools like Airtel Work, CRM, Excel, and mobile applications for lead management and performance tracking.1

Qualification & Experience

RequirementDetailsEducational BackgroundGraduate1Age22 - 31 Years1Professional Experience0-3 years of B2C/B2B field/direct sales experience.1Industry PreferenceExperience in Telecom, Financial Services & Banking (Credit cards, Loans), or Fintech (QR payments, mobile plans) is highly desirable.1MandatoryTwo-wheeler/Vehicle Possession is Mandatory.1

Competencies & Behavioral Traits

• Demonstrates unwavering persistence and resilience, maintaining a “never say no” attitude.1
• Familiar with local customer needs, strong interpersonal skills, and ability to build referrals.1
• Exhibits excellent objection handling skills and effective communication.1
• Is self-driven by performance-based incentives and shows a disciplined follow-up approach.1
• Driven by a clear aspiration for career growth and possesses a strong sense of ownership.