Collection Executive / Officer

Bharat Financial Inclusion Limited

Ramghar Tal, Gorakhpur

₹10,000 - ₹33,000 monthly*

Fixed

10000 - ₹18000

Average Incentives*

15,000

Earning Potential

33,000

You can earn more incentive if you perform well

Field Job

Full Time

Any experience

No English Required

Job Details

Interview Details

Job highlights

120 applicants

Benefits include: PF, Petrol Allowance, Health Insurance, ESI (ESIC)

Job Description

  1. Collect weekly loan installments from group borrowers in the assigned area (villages/semi-urban).
  2. Visit centers/groups as per fixed route plan and meeting schedule and ensure 100% attendance and collection as per demand sheet.
  3. Deposit the collected amount the same day at branch and ensure no cash is held after office hours; complete MERC/MIS/mobile app entry accurately.
  4. Follow up regularly on overdue and default cases, understand reasons for non-payment, and negotiate feasible repayment plans within company policy.
  5. Trace absconding or non-contactable customers using local contacts and data and escalate chronic default accounts to seniors for further action.
  6. Maintain proper documentation and records of all collections, overdues, field visits, and customer commitments and submit weekly reports to the branch manager.
  7. Educate borrowers about EMI schedule, late payment charges, group discipline, and the impact of non-payment on credit history and future loans.
  8. Ensure that all recovery activities follow MFI code of conduct, RBI/NBFC guidelines, and company policies; avoid any coercive or illegal practices.
  9. Build and maintain good relationships with customers, centers, and community leaders to support smooth collections and repeat business.
  10. Coordinate with credit, sales, and legal teams for disbursement issues, restructuring/settlement cases, or legal notices when required.

Job role

Department

Finance & Accounting

Role / Category

Finance

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

No English Required

Regional language

Fluent in speaking Hindi

Age limit

18 - 32 years

Gender

Male

About company

Name

Bharat Financial Inclusion Limited

Address

Sahara Estate, Gorakhpur, Rampur, Uttar Pradesh 273010, India

Job posted by Bharat Financial Inclusion Limited

FAQs about this job

Show all

Apply for job