Admission Counsellor

ole SummaryYou will guide prospective MBA candidates from first inquiry to enrollment—building trust, explaining program value, qualifying fit, and supporting them through application, entrance exam mapping, and GD/PI. Success = quality conversions, happy students, and accurate reporting.

• Key ResponsibilitiesLead Handling & Counseling
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• Call, WhatsApp, email, and meet prospective students/parents; understand goals and recommend suitable MBA specializations.
• Explain eligibility, fee structure, scholarships, hostel, placements, and ROI with clarity and empathy.
• Application & Conversion
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• Assist with forms, document checks, entrance tests (CAT/MAT/CMAT/ATMA/State CET), and GD/PI scheduling.
• Nurture leads via structured follow-ups; close offers within defined SLAs.
• Events & Outreach
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• Support education fairs, campus tours, webinars, and corporate/college outreach drives.
• Coordinate GD/PI days and info sessions with faculty and placement teams.
• CRM & Reporting
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• Maintain 100% accurate records in the CRM (lead stage, notes, next action).
• Share daily/weekly dashboards: leads, show-ups, offers, conversions, fee status.
• Brand & Student Experience
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• Represent the institution professionally across calls, social DMs, and walk-ins.
• Gather feedback to improve FAQs, scripts, and content.
• Must-Have QualificationsBachelor’s degree (Master’s preferred).
• 1–5 years in admissions/counseling/ed-sales/inside sales (MBA/PGDM segment a plus).
• Strong communication in English + [local language]; confident on phone & in person.
• Hands-on with CRM/Excel/Google Sheets; disciplined follow-ups.
• Willingness for weekend/peak-season workdays with a weekday off.
• Good-to-HaveKnowledge of CAT/MAT/CMAT/ATMA timelines, GD/PI processes, and MBA specializations.
• Experience with webinars, WhatsApp Business, and basic presentation decks.
• Comfort with career counseling and ROI/placement conversations.