E-Commerce Executive

Sarv Tech

Greater Noida

₹0 - ₹30,000 monthly

Fixed

0 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

200+ applicants

Benefits include: Flexible Working Hours, Laptop

Job Description

Key Responsibilities:

  • Order Packing:
  • Accurately pack orders with care to ensure safe and secure delivery to customers.
  • Maintain packing materials and inventory.
  • Dispatch:
  • Coordinate with courier partners for timely dispatch of orders.
  • Ensure proper labeling and documentation for all shipments.
  • Order Tracking:
  • Monitor and track orders to ensure timely delivery.
  • Update customers with tracking information and status of their orders.
  • Solving Customer Queries:
  • Respond promptly and professionally to customer inquiries and issues via email, phone, and chat.
  • Resolve order-related problems and provide excellent customer service.
  • Managing and Monitoring E-commerce Portals:
  • Oversee and manage listings on various e-commerce platforms (e.g., Amazon, eBay, Shopify, etc.).
  • Ensure product information, pricing, and promotions are up to date.
  • Updating Stock:
  • Regularly update inventory levels across all e-commerce portals.
  • Coordinate with the inventory team to ensure stock availability.
  • Checking Listings:
  • Review and verify product listings for accuracy and completeness.
  • Optimize product listings for better visibility and sales performance.


  • Requirements:
  • Proven experience in e-commerce operations, preferably in a similar role.
  • Familiarity with various e-commerce platforms and tools.
  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in Microsoft Office and other relevant software.
  • Knowledge of inventory management and order fulfillment processes.


  • What We Offer:
  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growth-oriented environment.
  • Supportive team and positive work culture.
  • Opportunities for professional development and career advancement.


Job role

Work location

Greater Noida, Uttar Pradesh, India

Department

Retail & eCommerce

Role / Category

eCommerce Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

E-Commerce Platforms, Lead Generation, Campaign metrics tracking, Web page development, Cataloguing, Competitive analysis, Pricing strategy, Catalog Design, E-commerce optimization

English level

Basic English

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Sarv Tech

Address

Greater Noida, Uttar Pradesh, India

Job posted by Sarv Tech

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