Inside Sales Executive

Job Title: Inside Sales Executive

Location: Greater Noida

Office Timing: 10:00 AM to 07:00 PM

Company Overview:

Bivocalbirds Technologies Pvt. Ltd. is a leading provider of renting solutions, offering a wide range of products and services that cater to both individuals and businesses. We are dedicated to making renting an easy, affordable, and seamless experience for our customers. With a strong emphasis on customer satisfaction, innovation, and sustainability, we provide high-quality rental options to suit a variety of needs.

Job Summary:

As an Inside Sales Executive, you will play a crucial role in driving the growth of our rental services by identifying new sales opportunities, managing inbound and outbound sales processes, and nurturing long-term relationships with clients. You will be responsible for converting leads into customers, meeting sales targets, and ensuring an exceptional customer experience from start to finish.

Key Responsibilities:

• Sales Development: Actively generate new leads through outbound calls, emails, and other communication channels. Qualify and follow up on inbound leads from marketing campaigns.
• Product Knowledge: Provide customers with detailed information about our renting solutions, highlighting the features and benefits that best meet their needs.
• Customer Engagement: Build rapport and establish strong relationships with potential and existing customers. Address any questions or concerns regarding rental terms, product availability, and pricing.
• Sales Process Management: Manage the entire sales cycle from lead generation to closing deals. Prepare quotes, negotiate pricing, and finalize rental agreements.
• Target Achievement: Consistently meet or exceed monthly and quarterly sales targets and KPIs.
• Collaboration: Work closely with the operations team to ensure smooth order processing and timely delivery of rental products. Collaborate with the marketing team to align on promotional offers and sales strategies.
• Market Analysis: Stay up to date with industry trends, competitor offerings, and customer preferences to ensure our solutions remain competitive and relevant.
• Customer Support: Follow up with customers post-sale to ensure satisfaction and encourage repeat business and referrals.

Required Qualifications:

• Proven experience in inside sales, tele sales, or a similar customer-facing role.
• Strong communication skills, both verbal and written, with the ability to build rapport quickly.
• Ability to handle objections and negotiate effectively.
• Highly motivated and target-driven with a track record of achieving or exceeding sales quotas.
• Strong organizational skills and the ability to manage multiple leads and clients simultaneously.
• Excellent problem-solving skills and a customer-centric approach.

Preferred Qualifications:

• Previous experience in the rental or leasing industry is a plus.
• A strong understanding of the renting solutions market and customer needs.
• Bachelor’s degree or equivalent experience in a related field.

What We Offer:

• Competitive base salary plus commission structure.
• Opportunities for career advancement in a growing company.
• Comprehensive training and onboarding to ensure your success.
• A supportive and dynamic work environment.
• Salary and Incentives.