Job Title: Telecaller cum Office Assistant

Location: Greater Noida, Kasna

Company: Mobi Trade (A Unit of Sarvabhishta E-Waste Management Pvt. Ltd.)

Employment Type: Full-Time

Job Summary:

Byteback is seeking a well-spoken and organized Telecaller cum Office Assistant to support internal operations and customer coordination in our second-hand laptop division. The role includes making follow-up calls, assisting in logistics coordination, handling office documentation, and updating Excel sheets. No sales targets or cold calling involved.

Key Responsibilities:

• Telecalling / Coordination:Make follow-up calls to customers and vendors.
• Handle incoming service-related or inquiry calls and forward them to relevant departments.
• Share order status or service updates with customers when required.
• Maintain daily call logs, follow-up trackers, and coordination sheets.

Office Assistance:

• Prepare and maintain Excel records for dispatches, QC status, and customer details.
• Support back-end operational tasks.

Skills Required:

• Basic to Intermediate knowledge of MS Excel (data entry, formatting, filters).
• Strong communication skills (Hindi required, basic English preferred).
• Professional and polite in handling customer interactions.
• Ability to multitask and follow up systematically.
• Basic computer and printer handling skills.

Qualification:

• Minimum: 12th Pass
• Preferred: Graduate with basic computer knowledge
• Experience: 0–1 years (Freshers can apply if confident and reliable)

Salary: ₹12,000 – ₹15,000 per month (Negotiable as per skill & experience)

Job Type: Full-Time (On-site)

Working Days: Monday to Saturday

Work Location: P-7, Site-V, Kasna Industrial Area, Greater Noida

Benefits:

• ESIC
• Paid Sick Leave
• Provident Fund (PF)
• Basic English (Preferred)