Customer Service Executive

Muthoot Fincorp Limited

Gubbi

Not disclosed

Work from Office

Full Time

Freshers can apply

Job Details

Job Description

Customer Service Executive


JOB DESCRIPTION                          

A

Job Specification

1

Company Name

:

Muthoot Fincorp Ltd.

2

Position/Designation

:

CUSTOMER SERVICE EXECUTIVE

3

Grade

:

B1

4

Department

:

BRANCH

5

Sub Department(if any)

:

N/A-SubDepartment

6

Employment Type

:

Probationer

B

Job Role

1

Job Role

:

Branch Business Support

2

Reporting to - Designation and Grade

:

BRANCH MANAGER-C2

3

NoOfReportees

:

 

 

 

 

4

 

 

 

Main Tasks

 

 

 

:

To handle day to day business transactions, customer queries and provide effective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services.

 

 

 

 

5

 

 

 

 

Areas of Responsibility

 

 

 

 

:

To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions

6

Special Requirements (if any)

:

Graduate/Post Graduate(Preferably -BCOM/MCOM )

7

Compensation Band

:

Based on Market Standards/Internal norms

8

Entitlements

:

As per policy

9

Stake Holders

:

MFL Staff, Group Company Staff, Customers

10

Assets Required

:

As per policy

11

Career Progression

:

Null

Personal Specification

12

Educational Qualification

:

Graduate (minimum)/ Mcom added advantage 

13

Technical Certification

:

Basic Computer Knowledge, esp.MS Office applications mandatory

 

 

14

 

 

Skill Sets

 

 

:

(a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart

15

Communication Skills

:

Conversant in local language and English

19

Remarks

:

Handle day to day Branch Business Transaction and serving walk-in Customers

 

More about this Customer Service Executive job

Muthoot Fincorp Limited is aggressively hiring for the job profile of Customer Service Executive at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed undefined degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Job posted by Muthoot Fincorp Limited

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