Accounts Receivable Officer

Designation: Assistant Manager - Account Receivable

Location: Sector 44, Gurgaon Haryana

Key Responsibilities

1. Collection Activities:

• Monitor assigned accounts to identify outstanding debts.
• Contact customers via phone, email, and other methods to collect payments.
• Resolve billing and payment discrepancies promptly.

2. Account Management:

• Maintain detailed and accurate records of all interactions with clients.
• Track and update account status in the company’s financial software.
• Recommend accounts for escalation.

3. Reporting and Documentation:

• Prepare daily, weekly, and monthly reports on collection activities and account statuses.
• Provide feedback to the finance controller on recurring issues or challenges.
• Assist in preparing documentation for audits and legal proceedings.

4. Customer Service:

• Handle customer inquiries regarding invoices and payments professionally.
• Maintain a customer-focused approach while enforcing payment obligations.
• Build strong relationships with clients to facilitate ongoing payment reliability.

• Experience: 5+ years in collections, accounts receivable, or a related role.
• Strong understanding of billing and collections procedures.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel).

Key Competencies:

• Strong negotiation and problem-solving skills.
• Ability to work independently and meet deadlines.
• High level of attention to detail and accuracy.
• Resilience and professionalism when handling difficult conversations.