Assistant Manager- Sales Support & Client Servicing

Assistant Manager – Sales Support & Client Servicing. The ideal candidate will be responsible for supporting business development activities, managing client relationships, and ensuring seamless servicing of insurance requirements of client.

Key Responsibilities

• Provide operational and backend support to the sales/business development.

• Ownership role for handling client’s day-to-day queries and their insurance-related requirements.

• Present quote comparison to client for their evaluation and decision-making.

• Liaise with insurance companies for policy servicing, including endorsements and amendments.

• Ensure timely delivery of services and maintain high standards of accuracy and client satisfaction.

• Drive and deliver value-added services (VAS) to clients on a regular basis to enhance engagement and retention.

• Maintain accurate documentation and ensure adherence to internal processes and requirement.

Key Skills & Competencies

• Strong understanding of insurance products and processes.

• Excellent communication and client-handling skills.

• Proficiency in MS Excel (including formulas, data analysis, and reporting).

• Ability to manage multiple clients and tasks efficiently.

• Problem-solving mindset with attention to detail.

• Team player with a proactive approach.

Preferred Candidate Profile

• Prior experience in insurance broking or insurance companies is mandatory.

• Education qualification / certification from Insurance Institute or University.

• Exposure to corporate client servicing will be an added advantage.

• Ability to work in a fast-paced and deadline-driven environment.