B2B Sales Executive – Hotels & Holiday Packages

• Key Roles & Responsibilities:

1. B2B Sales & Partner Management

• Develop and maintain strong relationships with travel agents, DMCs, and corporate clients.
• Promote and sell hotel inventory and holiday packages through B2B channels.
• Handle inquiries, quotations, and negotiations with partners.
• Ensure timely communication and follow-ups to close sales and meet revenue targets.

2. Product & Contracting Support

• Assist in sourcing and contracting hotels, resorts, and local suppliers for domestic and international destinations.
• Update and maintain product information, rates, and availability on B2B portals or internal systems.
• Coordinate with suppliers to secure special rates, promotions, and group deals.

3. Operations & Coordination

• Manage end-to-end booking process: quotation, confirmation, documentation, and post-sales support.
• Coordinate with hotels, ground handlers, and internal departments to ensure smooth delivery of services.
• Resolve booking issues, amendments, and cancellations promptly.

4. Market Research & Reporting

• Analyze competitor pricing and market trends to identify new business opportunities.
• Prepare sales and performance reports for management review.
• Suggest improvements in pricing strategy and product offerings.

5. Customer Service

Provide prompt and professional support to B2B partners via email, phone, and chat.

• Ensure a high level of satisfaction and maintain strong business relationships.
• Handle feedback and escalate unresolved issues to senior management when necessary.

Required Skills & Qualifications:

• Bachelor’s degree in Tourism, Hospitality, or a related field.
• Minimum 1 year of experience in B2B travel sales, hotel contracting, or holiday package operations.
• Good knowledge of travel destinations, hotel categories, and package components.
• Proficiency in MS Office (Excel, PowerPoint, Word); experience with travel CRMs or booking systems is a plus.
• Strong communication, negotiation, and relationship-building skills.
• Attention to detail and ability to multitask under pressure.