Job Summary:

The Business Officer – Tele-sales is responsible for generating sales through telephone-based outreach to potential and existing customers. The role involves promoting products or services, building customer relationships, and contributing to the company's growth by achieving sales targets. The ideal candidate is persuasive, self-motivated, and has excellent communication and customer service skills.

Key Responsibilities:

• Conduct outbound calls to prospective and existing customers to promote and sell products or services.
• Respond to inbound customer inquiries, providing information and addressing concerns.
• Understand customer needs and offer suitable solutions based on products/services.
• Maintain and update customer databases and call records.
• Follow up on leads and close sales effectively.
• Achieve and exceed weekly/monthly sales targets and KPIs.
• Handle customer objections professionally and resolve issues when possible.
• Collaborate with the sales team and other departments for lead generation and feedback.
• Provide detailed and accurate reports on daily activities and sales performance.

Requirements:

• Proven experience in tele-sales, telemarketing, or customer service is preferred.
• Strong communication, negotiation, and interpersonal skills.
• Ability to handle pressure and rejection positively.
• Target-driven and results-oriented mindset.
• Basic computer proficiency (CRM systems, MS Office, etc.).
• High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus).
• Fluent in [language(s) required].

Preferred Skills:

• Experience in [industry, e.g., financial services, telecom, insurance, etc.].
• Bilingual/multilingual abilities (if relevant).
• Familiarity with CRM software .