Roles and Responsibilities

● Follow-up with customers for recovery of overdue amounts through field visits to customer’s address

● Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal

guidelines, in accordance with the SOPs provided by the company

● Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the

duty with utmost sincerity, dedication & integrity

● Ensure genuine and timely feedback is filled on App for each case, and update any new customer

information on the App

● Ensure that the weekly/monthly collection target is met

● Update the status of repayments and raise any on-ground issues to the field collection manager in a

timely and cordial manner

Mandate skillset

● Any education background,Min 10th passed

● 1 - 5 years of experience in collections ,sales.

● Fluent and proficient in communication in the local language

● Take responsibility of effectiveness and timely completion of work

            ● Understanding of the Loan process and documents as informed in training

● Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

-Must have his own bike + Licence

-Must have worked in field sales profile.

Best Regards,

HR Recruiter 

Farheen Saba

Contact no.: 9007776438

E-mail id: info.careerjobsolution2@gmail.com

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