Collection Executive / Officer
Naman Finlease Private Limited
Collection Executive / Officer
Naman Finlease Private Limited
Sector 28, Gurgaon/Gurugram
₹20,000 - ₹52,000 monthly*
Fixed
₹20000 - ₹45000
Average Incentives*
₹7,000
Earning Potential
₹52,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
53 applicants
Benefits include: Overtime Pay, Annual Bonus, Mobile Allowance, Laptop, Food/Meals
Job Description
Key Responsibilities:
- Make outbound/inbound calls/emails to discuss overdue accounts, explain payment options, and set up payment plans.
- Use advanced techniques to get payments, resolve disputes, and handle complex cases, maintaining professionalism.
- Monitor accounts, investigate payment history, update records, process payments, and track collection efforts.
- Ensure adherence to debt collection, prepare status reports, and monitor key performance indicators (KPIs).
- Work with sales, legal, and accounting teams to resolve issues and escalate complex accounts.
Essential Qualifications & Skills:
- Certifications: Debt Recovery Agent (DRA) certification or similar.
- Experience: Proven background in collections or finance and NBFC.
- Knowledge: Strong grasp of debt collection laws, regulations, and fair practices.
- Skills: Excellent communication, negotiation, conflict resolution, customer service, time management, and empathy.
- Technical: Proficiency in debt collection software, CRM systems, and MS Office.
- Languages : Hindi, English, Kannada, Telugu, Tamil, Marathi Any Other
Job role
Work location
#229,2nd floor,vipul agora Mall, Mehrauli-Gurgaon Rd, Sector 28, Chakkarpur, Gurugram, Sarhol, Haryana 122009, India
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
Diploma
Skills
Support management, Outbound calling, Inbound calling, Document verification, Telephonic support, Call handling, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Telugu, Tamil, Marathi, Malayalam
Age limit
21 - 50 years
Gender
Any gender
About company
Name
Naman Finlease Private Limited
Address
#229,2nd floor,vipul agora Mall, Mehrauli-Gurgaon Rd, Sector 28, Chakkarpur, Gurugram, Sarhol, Haryana 122009, India
Job posted by Naman Finlease Private Limited
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