Collection Executive / Officer
Bridgexcel Innovations
Collection Executive / Officer
Bridgexcel Innovations
Sector 38, Gurgaon/Gurugram
₹18,000 - ₹23,000 monthly
Fixed
₹18000 - ₹23000
Earning Potential
₹23,000
Job Details
Interview Details
Job highlights
Urgently hiring
21 applicants
Job Description
Collection Agent – Job Description
Experience: 1+years in Tele collection Executive
Location: Sector 39, Gurugram
Job Summary
We are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.
Key Responsibilities
Contact customers by phone, email, and other channels to collect on overdue accounts.
l Negotiate and establish realistic repayment plans tailored to customer circumstances.
l Accurately document all interactions and commitments in the collections system.
l Conduct timely follow-ups to ensure adherence to payment arrangements.
l Resolve customer disputes and escalate complex cases when needed.
l Ensure strict compliance with debt collection laws and internal policies.
l Maintain professionalism, empathy, and tact in all interactions.
l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).
l Provide feedback to management on trends, risks, and customer behavior.
Qualifications & Skills High school diploma required; degree in business/finance is an advantage.
l Prior experience in collections, customer service, or sales preferred.
l Strong communication and negotiation skills.
l Ability to manage objections and handle difficult conversations professionally.
l Detail orientation with accurate data entry skills.
l Resilience and stress tolerance.
l Familiarity with collections platforms, CRM systems, and MS Office.
l Knowledge of debt collection laws and compliance requirements.
Collection Agent – Job DescriptionCompany: TEMPORA MUTANTUR PRIVATE LIMITED
Experience: 1+years in Tele collection Executive
Location: Sector 39, Gurugram
Job SummaryWe are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.
Key Responsibilitiesl Contact customers by phone, email, and other channels to collect on overdue accounts.
l Negotiate and establish realistic repayment plans tailored to customer circumstances.
l Accurately document all interactions and commitments in the collections system.
l Conduct timely follow-ups to ensure adherence to payment arrangements.
l Resolve customer disputes and escalate complex cases when needed.
l Ensure strict compliance with debt collection laws and internal policies.
l Maintain professionalism, empathy, and tact in all interactions.
l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).
l Provide feedback to management on trends, risks, and customer behavior.
Qualifications & Skillsl High school diploma required; degree in business/finance is an advantage.
l Prior experience in collections, customer service, or sales preferred.
l Strong communication and negotiation skills.
l Ability to manage objections and handle difficult conversations professionally.
l Detail orientation with accurate data entry skills.
l Resilience and stress tolerance.
l Familiarity with collections platforms, CRM systems, and MS Office.
l Knowledge of debt collection laws and compliance requirements.
Collection Agent – Job DescriptionCompany: TEMPORA MUTANTUR PRIVATE LIMITED
Experience: 1+years in Tele collection Executive
Location: Sector 39, Gurugram
Job SummaryWe are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.
Key Responsibilitiesl Contact customers by phone, email, and other channels to collect on overdue accounts.
l Negotiate and establish realistic repayment plans tailored to customer circumstances.
l Accurately document all interactions and commitments in the collections system.
l Conduct timely follow-ups to ensure adherence to payment arrangements.
l Resolve customer disputes and escalate complex cases when needed.
l Ensure strict compliance with debt collection laws and internal policies.
l Maintain professionalism, empathy, and tact in all interactions.
l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).
l Provide feedback to management on trends, risks, and customer behavior.
Qualifications & Skills
High school diploma required; degree in business/finance is an advantage.
Prior experience in collections, customer service, or sales preferred.
Strong communication and negotiation skills.
Ability to manage objections and handle difficult conversations professionally.
Detail orientation with accurate data entry skills.
Resilience and stress tolerance.
Familiarity with collections platforms, CRM systems, and MS Office.
Knowledge of debt collection laws and compliance requirements.
Job role
Work location
Sector 38, Gurugram, Haryana, India
Department
Banking / Insurance / Financial Services
Role / Category
Debt Collections / Recovery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Bridgexcel Innovations
Address
Sector 38, Gurugram, Haryana, India
Job posted by Bridgexcel Innovations
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