Collection Executive / Officer

Bridgexcel Innovations

Sector 38, Gurgaon/Gurugram

₹18,000 - ₹23,000 monthly

Fixed

18000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

21 applicants

Job Description

Collection Agent – Job Description

Experience: 1+years in Tele collection Executive

Location: Sector 39, Gurugram


Job Summary

We are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.


Key Responsibilities


Contact customers by phone, email, and other channels to collect on overdue accounts.

l Negotiate and establish realistic repayment plans tailored to customer circumstances.

l Accurately document all interactions and commitments in the collections system.

l Conduct timely follow-ups to ensure adherence to payment arrangements.

l Resolve customer disputes and escalate complex cases when needed.

l Ensure strict compliance with debt collection laws and internal policies.

l Maintain professionalism, empathy, and tact in all interactions.

l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).

l Provide feedback to management on trends, risks, and customer behavior.

Qualifications & Skills High school diploma required; degree in business/finance is an advantage.

l Prior experience in collections, customer service, or sales preferred.

l Strong communication and negotiation skills.

l Ability to manage objections and handle difficult conversations professionally.

l Detail orientation with accurate data entry skills.

l Resilience and stress tolerance.

l Familiarity with collections platforms, CRM systems, and MS Office.

l Knowledge of debt collection laws and compliance requirements.

 Collection Agent – Job DescriptionCompany: TEMPORA MUTANTUR PRIVATE LIMITED

Experience: 1+years in Tele collection Executive

Location: Sector 39, Gurugram

Job SummaryWe are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.

Key Responsibilitiesl Contact customers by phone, email, and other channels to collect on overdue accounts.

l Negotiate and establish realistic repayment plans tailored to customer circumstances.

l Accurately document all interactions and commitments in the collections system.

l Conduct timely follow-ups to ensure adherence to payment arrangements.

l Resolve customer disputes and escalate complex cases when needed.

l Ensure strict compliance with debt collection laws and internal policies.

l Maintain professionalism, empathy, and tact in all interactions.

l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).

l Provide feedback to management on trends, risks, and customer behavior.

Qualifications & Skillsl High school diploma required; degree in business/finance is an advantage.

l Prior experience in collections, customer service, or sales preferred.

l Strong communication and negotiation skills.

l Ability to manage objections and handle difficult conversations professionally.

l Detail orientation with accurate data entry skills.

l Resilience and stress tolerance.

l Familiarity with collections platforms, CRM systems, and MS Office.

l Knowledge of debt collection laws and compliance requirements.

 Collection Agent – Job DescriptionCompany: TEMPORA MUTANTUR PRIVATE LIMITED

Experience: 1+years in Tele collection Executive

Location: Sector 39, Gurugram

Job SummaryWe are seeking motivated and resilient Collection Agents to join our team. You will be responsible for contacting customers with overdue debts, negotiating repayment solutions, and ensuring timely resolution of delinquent accounts. The role requires professionalism, empathy, and persistence while maintaining compliance with all applicable regulations.

Key Responsibilitiesl Contact customers by phone, email, and other channels to collect on overdue accounts.

l Negotiate and establish realistic repayment plans tailored to customer circumstances.

l Accurately document all interactions and commitments in the collections system.

l Conduct timely follow-ups to ensure adherence to payment arrangements.

l Resolve customer disputes and escalate complex cases when needed.

l Ensure strict compliance with debt collection laws and internal policies.

l Maintain professionalism, empathy, and tact in all interactions.

l Achieve and exceed monthly/quarterly collection targets (cash collected, kept PTPs).

l Provide feedback to management on trends, risks, and customer behavior.


Qualifications & Skills

High school diploma required; degree in business/finance is an advantage.

Prior experience in collections, customer service, or sales preferred.

Strong communication and negotiation skills.

Ability to manage objections and handle difficult conversations professionally.

Detail orientation with accurate data entry skills.

Resilience and stress tolerance.

Familiarity with collections platforms, CRM systems, and MS Office.

Knowledge of debt collection laws and compliance requirements.

 

Job role

Work location

Sector 38, Gurugram, Haryana, India

Department

Banking / Insurance / Financial Services

Role / Category

Debt Collections / Recovery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Bridgexcel Innovations

Address

Sector 38, Gurugram, Haryana, India

Job posted by Bridgexcel Innovations

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