Customer Care Executive
Cogenthub Private Limited
Customer Care Executive
Cogenthub Private Limited
Sector 19, Gurgaon/Gurugram
₹15,000 - ₹16,000 monthly
Fixed
₹15000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
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Fast HR reply
87 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), One-way cab
Job Description
🌟 Hiring Now: Customer Support Executive – Domestic Process
🌟Company: Cogenthubcx.ai
Job Summary:
Cogenthubcx.ai is hiring energetic and customer-focused Customer Support Executives for our Domestic Voice Process. The role involves handling inbound customer calls, resolving queries, and delivering excellent customer experience.
- 🔹 Key ResponsibilitiesHandle inbound customer calls professionally
- Resolve customer queries and complaints effectively
- Update customer information accurately in CRM systems
- Achieve targets for Call Quality, AHT & CSAT
- Coordinate with team leads to improve service delivery
- 🔹 Eligibility CriteriaMinimum 12th Pass
- 0–2 years of experience (Freshers welcome)
- Strong Hindi communication with basic English skills
- Willing to work in rotational shifts (day/night)
- 🔹 Skills RequiredExcellent verbal communication & listening skills
- Customer-centric and problem-solving mindset
- Ability to stay calm under pressure
✨ Why Join Cogenthubcx.ai?
- Growth-oriented work culture
- Learning and career advancement opportunities
- Supportive and professional team environment
📩 Interested candidates, please share your resumes via:
📱 WhatsApp: 9674234241
📧 Email: noyonika.roy@cogenthubcx.ai
Job role
Work location
756, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Basic English
Age limit
18 - 45 years
Gender
Any gender
About company
Name
Cogenthub Private Limited
Address
756, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana, India
Job posted by Cogenthub Private Limited
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