Customer Care Executive

🌟 Hiring Now: Customer Support Executive – Domestic Process

🌟Company: Cogenthubcx.ai

Job Summary:

Cogenthubcx.ai is hiring energetic and customer-focused Customer Support Executives for our Domestic Voice Process. The role involves handling inbound customer calls, resolving queries, and delivering excellent customer experience.

• 🔹 Key ResponsibilitiesHandle inbound customer calls professionally
• Resolve customer queries and complaints effectively
• Update customer information accurately in CRM systems
• Achieve targets for Call Quality, AHT & CSAT
• Coordinate with team leads to improve service delivery
• 🔹 Eligibility CriteriaMinimum 12th Pass
• 0–2 years of experience (Freshers welcome)
• Strong Hindi communication with basic English skills
• Willing to work in rotational shifts (day/night)
• 🔹 Skills RequiredExcellent verbal communication & listening skills
• Customer-centric and problem-solving mindset
• Ability to stay calm under pressure

✨ Why Join Cogenthubcx.ai?

• Growth-oriented work culture
• Learning and career advancement opportunities
• Supportive and professional team environment

📩 Interested candidates, please share your resumes via:

📱 WhatsApp: 9674234241

📧 Email: noyonika.roy@cogenthubcx.ai