Customer Care Executive

Teleperformance

Sector 18, Gurgaon/Gurugram

₹15,000 - ₹26,000 monthly

Fixed

15000 - ₹26000

Earning Potential

26,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

47 applicants

Benefits include: PF, Flexible Working Hours, ESI (ESIC), One-way cab, Two-way cab

Job Description

  • Customer Service Responsibilities list: Manage large amounts of incoming phone calls.
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file



Teleperformance


Plot no 96,97

Udyog Vihar phase 4 Near Seva tower

Gurgan


Ref:-HR-Shanib

Call@9821886723

-Carry your

-Resume

-Id proof (Aadhar Card)

Job role

Work location

Teleperformance, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, India Sector 18, Gurgaon/Gurugram

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer handling, Blended process, Domestic BPO, Customer care, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Teleperformance

Address

Teleperformance, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana, India Sector 18, Gurgaon/Gurugram

Job posted by Teleperformance

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